East Coast, which runs services from London to Yorkshire, the North East and Scotland, has reported increased profits and an improvement in passenger satisfaction.
for the year amounted to £665.8 million, an increase of £20 million,
leaving a profit before tax and service payments to the Department for
Transport of £195.7 million, an increase of £13 million.
journeys at East Coast increased by 2.1%, while customer satisfaction
rose by 2%, and the latest punctuality figures were its best since
records began in 1999.
DOR chairman Doug Sutherland said: "During
the year, we made further very good progress with the business
turnaround of East Coast, and continued to invest in our infrastructure
assets, our people, and the delivery of significant improvements in
"Our assets have been worked harder, and a solid financial performance has been achieved in a challenging economic environment.
"The major challenge in May 2011 was the introduction of a comprehensive timetable change across the entire East Coast network.
DOR said it anticipated that the franchise will transfer to a new private operator around the end of 2013.