Transdev are already achieving over 95% customer satisfaction on the 36 and now the service is going to be 'redefined' as they strive to raise the bar even higher.
| Andrew Jones MP (left) and Alex Hornby, |
Transdev Chief Executive
In addition to the buses themselves, we've made improvements to the overall service, with new faster journeys to and from Leeds at rush hour, new night buses until 3.15am on Friday and Saturday nights, and contactless ticketing which will be live next month; complementing our popular mobile ticket app.”
"All of us at Transdev, including our new dedicated 36 driver team, are hugely excited and proud of the 36, and we can't wait to unleash the revitalised service on our customers. The 36, will truly be 'riding redefined'.”
Andrew Jones MP for Harrogate & Knaresborough said: “I am so pleased to see Transdev make such a remarkable investment in local public transport. Buses can provide the fuel for our local economy and this spectacular and unique 36 fleet is exactly the kind of thing that will encourage greater bus usage from current users and new passengers alike.”
The new buses went into service on the 24 January 2016, they run up to every 15 minutes between Ripon, Harrogate and Leeds, 7 days a week.