COMMUTERS MAKE 12 MILLION 'CONTACTLESS' JOURNEYS IN TWO MONTHS
“contactless” journeys have been made on bus and Tube since paying by bank card
was extended to the Underground two months ago.
Eight per cent of all pay as
you go journeys on public transport are made by tapping in and out with a bank
or credit cards. Tube and rail accounts for 5.5m contactless journeys, with
hotspots for useage at Oxford Circus, King’s Cross and London Bridge.
three per cent of all London
Underground journeys are contactless, or three people in every full Tube
carriage on contactless rather than Oyster which the mayor says it is designed
to replace in the long-term. Contactless was introduced on buses in
December 2002 and on this mode of travel it has been used for 6.5m journeys. “Card
clash” - when the unintended card is debited when swiped at the barrier - has
struck on average 1,564 times a day. Contactless has been heavily promoted to
Tube users by Transport for London
and credit card companies since its introduction on 12 September.
of customer experience Shashi Verma said : “It is fantastic to see over 12
million contactless journeys across London
within just two months. Using contactless payments to travel can save customers
time and money; they don’t need to stop to top-up an Oyster card, or buy a
ticket and can benefit from daily and Monday to Sunday capping.” Contactless is
being promoted to passengers as a convenient alternative to Oyster as there is
no need to top-up with credit. But transport chiefs have been accused of
prioritising contactless passengers with a weekly cap on fares which is not
available on Oyster.
TfL said does not yet have sufficient data to work
out who is using contactless payment, that is the proportion of people using
contactless who are new customers, and what proportion are instead people
switching from other forms of payment. They suggested that when there was a
quarter-year of data they would be able to do some analysis, expected next
month. International visitors to London might encounter problems with their
contactless bank and credit cards and the advice to them is to pick an Oyster