The results of this year's competition are set out below.
UK Bus Operator of the Year sponsored by Arthur J Gallagher & QBE Insurance
- Winner, Gold Award: , Reading Buses
- Winner, Silver Award: , Brighton & Hove Bus and Coach Company
- Winner, Bronze Award: , Safeguard Coaches
Engineer of the Year sponsored by IRTE
- Winner, Gold Award: Anthony Lowe, Arriva Yorkshire
- Winner, Silver Award: Daren Coppin, Stagecoach London
- Winner, Bronze Award: Frank Clasen, Brighton & Hove Bus and Coach Company
- Finalist: Dave Foot, First Solent
- Finalist: Ian Chadwick, First Manchester
Environment sponsored by Volvo Bus
- Winner, Gold Award: Electrifying Nottingham, Nottingham City Council and partners
- Winner, Silver Award: Diesel into Hybrid, Ensign Bus Company and Vantage Power
- Winner, Bronze Award: To planet Reading and beyond!, Reading Buses
- Finalist: Electric buses and New Poppleton Park & Ride, First York and York City Council
- Finalist: Delivering a greener fuel blend, Stagecoach Group
Innovation sponsored by Alexander Dennis
- Winner, Gold Award: Diesel Into Hybrid, Ensign Bus Company and Vantage Power
- Winner, Silver Award: Bus passenger counting and occupancy screen, Transport for London
- Winner, Bronze Award: The Greater Manchester Young Person's mTicket, First Manchester
- Finalist: The Arriva Bus App: A Smarter Way to Travel, Arriva UK Bus
- Finalist: The Gallery Bus, Yellow Buses
Local Authority Bus Project of the Year sponsored by The TAS Partnership
- Winner, Gold Award: Improving Inter-urban Buses in Darlington, Darlington Borough Council
- Winner, Silver Award: Castleford Bus Station, West Yorkshire Combined Authority
- Winner, Bronze Award: Partington Local Link service, Transport for Greater Manchester
- Finalist: Bus Satisfaction Working Group, Centro
- Finalist: Improving Bus Quality in South East Wales, Monmouthshire County Council
London Bus Garage of the Year sponsored by Transport for London
- Winner, Gold Award: Alperton, Metroline West
- Winner, Silver Award: Holloway, Metroline
- Winner, Bronze Award: Stamford Brook, RATP Dev London
- Finalist: Twickenham, Abellio London
- Finalist: Bromley, Stagecoach London
Making Buses a Better Choice: the Peter Huntley Memorial Award sponsored by Heathrow Airport
- Winner, Gold Award: Upgrade to the Fastway service, Metrobus
- Winner, Silver Award: Coaster - delivering a viable alternative to the car for visitors to the Isle of Wight, Southern Vectis
- Winner, Bronze Award: The Arriva Bus App: A Smarter Way to Travel, Arriva UK Bus
- Finalist: Taking bus travel to the MAX, Arriva North East and Yorkshire
- Finalist: Improving services between Barnsley and Pontefract, Stagecoach Yorkshire
- Finalist: Peak Line 218 - Peak Performance, TM Travel
The Award for Marketing Initiative of the Year sponsored by Bus & Coach Buyer Magazine
- Winner, Gold Award: Buses on Ice and more!, Reading Buses
- Winner, Silver Award: County Durham and Tees Valley Direct Marketing Project, Darlington Borough Council
- Winner, Bronze Award: The Greater Manchester Young Person's mTicket, First Manchester
- Finalist: Posh & Double Decks, Arriva Merseyside
- Finalist: The Arriva Bus App: A Smarter Way to Travel, Arriva UK Bus
Putting Passengers First sponsored by Euro Bus Expo
Winner, Gold Award: Accessible travel for our city, Brighton & Hove Bus and Coach Company
- Winner, Silver Award: Coastrider X7, Stagecoach East Scotland
- Winner, Bronze Award: Live Chat: It's good to talk, Arriva UK Bus
- Finalist: Dementia Training - "Understanding Dementia", East Yorkshire Motor Services
- Finalist: yLink, Translink
Services to the Industry sponsored by Buses Magazine
- Winner, Gold Award: Dr William Wright, Wrightbus
The Award for Sustained Marketing Excellence sponsored by Exterion Media
- Winner, Gold Award: Claret 21 - marketing investment and partnership for sustained success, Reading Buses
- Winner, Silver Award: Creating and Sustaining Bus Passenger Growth in Sheffield, Stagecoach Yorkshire
- Winner, Bronze Award: Listen - Target - Go!, Go North East
- Finalist: Marketing strategy, National Express West Midlands
- Finalist: Tweet, Tweet - Keeping Customers 'App-y through Digital Marketing, Nottingham City Transport
Top City Operator sponsored by INIT Innovations
- Winner, Gold Award: , Brighton & Hove Bus and Coach Company
- Winner, Silver Award: , Stagecoach Manchester
- Winner, Bronze Award: , Go North East
- Finalist: , National Express West Midlands
Top National Bus Driver: the Chris Moyes Memorial Award sponsored by Traffilog
- Winner, Gold Award: Carole Hind, trentbarton
- Winner, Silver Award: Denis McMahon, Abellio Surrey
- Winner, Bronze Award: Phil Rowson, Nottingham City Transport
- Finalist: David Skitt, Arriva Midlands
- Finalist: Daniel Curry, Arriva North East
- Finalist: Zachary Narvaez, Brighton & Hove Bus and Coach Company
- Finalist: Chris Richmond, Konectbus
- Finalist: Keith Renshaw, Transdev Keighley & District
Top Independent Operator sponsored by Wrightbus
- Winner, Gold Award: , Safeguard Coaches
- Winner, Silver Award: , Ensign Bus Company
- Winner, Bronze Award: , Courtney Buses
- Finalist: , Compass Travel (Sussex)
Luke Rees Pulley Charitable Trust Award for Top London Bus Driver sponsored by Luke Rees-Pulley Charitabe Trust & Transport for London
- Winner, Gold Award: Viva Aikins, RATP Dev London
- Winner, Silver Award: Kingsley Tomlin, Metroline West
- Winner, Bronze Award: Peter Growns, Go-Ahead London
- Finalist: Ezeta Coleman, Abellio London
- Finalist: Myat Han, Abellio London
- Finalist: Richard Burton, Abellio London
- Finalist: Abdullah Bin Masood, Arriva London South
- Finalist: Yvette Singh, Stagecoach London
Top National Bus Depot sponsored by Personal Group
- Winner, Gold Award: Sunderland, Stagecoach North East
- Winner, Silver Award: Crawley, Metrobus
- Winner, Bronze Award: Birkenhead, Arriva North West
- Finalist: Newcastle, Arriva North East
- Finalist: Halifax & Todmorden, First West Yorkshire
- Finalist: York, First York
Top Shire Operator sponsored by Ticketer
- Winner, Gold Award: , Reading Buses
- Winner, Silver Award: , trentbarton
- Winner, Bronze Award: , Stagecoach South West
- Finalist: , Metrobus
- Finalist: , more bus
Unsung Heroes Award sponsored by Backhouse Jones
- Winner, Gold Award: Martin Davis, RATP Dev London
- UKBA Special Commendation for Outstanding Service: Darren Kendrew, East Yorkshire Motor Services
- UKBA Special Commendation for Outstanding Service: Clive Norman, Stagecoach West
- UKBA Special Commendation for Outstanding Service: Mike Saul, Yellow Buses
- Highly Commended: Kevin Richardson, Arriva North East
- Highly Commended: David Ellam, Centro
- Highly Commended: Jean Scott, First Glasgow
- Highly Commended: Stephanie Daniel, RATP Dev London
- Highly Commended: Bob Jackson, Stagecoach South
- Highly Commended: Albert Gibson, Transdev Harrogate & District
- Highly Commended: Natalie Bessaad, Transport for Greater Manchester
- Specially Commended: Neil Rettie, Stagecoach
Young Manager of the Year sponsored by Chartered Institute of Logisitics & Transport
- Winner, Gold Award: Martin Gibbon, Stagecoach South
- Winner, Silver Award: Jessica Mills, Arriva Yorkshire
- Winner, Bronze Award: Will Pare, Arriva North East
- Finalist: Rob Hughes, First Manchester
- Finalist: Laura Smith, Stagecoach North East
