According to an authoritative annual survey of corporate reputation Stagecoach Group has been rated the most admired public transport company.
The transport group was rated 48th out of nearly 250
businesses across 25 sectors in the Britain’s Most Admired Companies
(BMAC) 2015 Awards.
Stagecoach has consistently been rated well ahead of its bus and rail
group peers in Management Today’s annual review of Britain’s top
companies, which celebrated its 25th anniversary this year.
In the 2015 survey, Stagecoach was also placed ahead of Transport for
London and well-known businesses such as Marks and Spencer, Vodafone,
BT Group, and the AA.
Management Today asked Britain’s largest public companies to rate
their peers using nine measures on a scale of zero to 10, with the
results compiled by Professor Michael Brown and his team at Leeds
Business School.
Criteria include quality of management; financial soundness; quality
of goods and services; ability to attract, develop and retain top
talent; value as a long-term investment; capacity to innovate; quality
of marketing; community and environmental responsibility; and use of
corporate assets.
Stagecoach was rated ahead of other public transport groups overall,
as well as on eight out of the nine individual criteria.
The table above shows the position in the full list and total score for each of the
public transport groups surveyed:
Steven Stewart, Stagecoach Group’s Director of Communications, said:
"These awards are judged by our immediate competitors, who know the
challenges and opportunities of our sector.
We are proud to have once
again been rated Britain’s most admired public transport operator and
recognised for the contribution our company and our employees make to
the economy and local communities.
“The most important endorsement comes from the millions of customers
who use our bus and rail services every day. For several years, we have
been independently rated the best value bus operator in Britain, and
consistently achieve some of the highest levels of customer satisfaction
in the rail industry.
“We know we need to keep on earning that reputation. That is why we
remain focused on the strategy that has benefitted our customers,
taxpayers and investors over many years: reinvesting our profits in
better services, providing good value fares, delivering strong
operational performance and ensuring high levels of customer
satisfaction.”
The Britain’s Most Admired Company Award 2015 went to consumer goods company Unilever, with a score of 75.00. against the 63.57 achieved by Stagecoach.