Monday 20 November 2023

New Look Gatwick Airport

 Network Rail has been delivering a massive vital upgrade to Gatwick Airport Railway Station to relieve crowding, improve accessibility and reduce delays for commuters and leisure travellers across the South East.

The new look Gatwick Airport station is set to open to passengers on Tuesday 21 November, transforming the journey from train to plane and giving passengers easier, faster and more reliable train journeys.

With the number of customers visiting the station set to grow, this important investment will upgrade the railway station and help the airport to play an even bigger role in the local economy’s growth as a hub for international visitors.

The upgrade has:

  1. Doubled the size of the station concourse through the construction of a new concourse above platforms 5, 6 and 7, the refit of the existing station concourse and the construction of a new separate staff building to create more space for customers
  2. Improved customer access, especially for wheelchair users and those with luggage by building five new lifts, eight new escalators, new staircases and improved wayfinding throughout the station buildings
  3. Reduced platform overcrowding and reduce train delays across the network by widening platforms 5 and 6, through adding a new lift and set of stairs on platforms 3 & 4 and new lifts, escalators and stairs on platforms 5, 6 and 7. 
  4. This will make it much faster for passengers to board and alight trains and clear platforms, helping our team to dispatch trains quickly and keep services running on time

To enable the work, the station will need to be managed differently. A change in walking routes has been adopted at the station, to ensure that every customer is supported during this exciting time at the airport. This includes ensuring that step-free access to and from the platforms is available at all times.

Read the Network Rail report here